Shipping policy

Shipping & Order Tracking

Delivery Time
Please allow 5-12 business days for your order to arrive, from the moment you place it to the moment it reaches your door.

Order Tracking
As soon as your order ships, you'll receive a confirmation email with a tracking number and link. Please allow 24-48 hours for tracking information to update after you receive this email.

Haven't received a tracking update?
If your tracking hasn't updated in 5+ business days, don't worry — this can happen during transit. Email us at truebloodltd@gmail.com with your order number and we'll look into it right away.

Shipping Delays
Occasionally, factors outside our control (customs, weather, carrier delays) may affect delivery times. We appreciate your patience and are always happy to provide an update if you reach out.

Where's my order?
Track your order anytime using the link in your shipping confirmation email, or contact us at truebloodltd@gmail.com and we'll track it down for you.